Privacy Policy
This Privacy Policy describes how Itano LLC ("Itano," "we," "us," or "our") collects, uses, and discloses information when you visit this website or otherwise engage with us. By using this site, you agree to the practices described below.
Information we collect
We collect limited information through this website. This may include basic technical data automatically logged by our hosting provider (such as IP address, browser type, referring page, and time of visit), and any information you voluntarily provide when you contact us by email or other means.
We do not knowingly collect personal information from children under the age of 13.
How we use information
We use the information we collect to operate and improve this website, respond to inquiries, evaluate potential advisory or board engagements, deliver messaging services that you have opted into, and comply with legal obligations. We do not sell personal information.
SMS messaging program
Itano LLC operates an automated messaging service that uses SMS through Twilio to facilitate communications related to scheduling, agentic-assistant notifications, and administrative coordination for advisory, consulting, and personal-productivity purposes.
Opt-in. Mobile phone numbers are collected only when you knowingly provide them and affirmatively consent to receive SMS communications from us. Consent to receive text messages is not a condition of any purchase, service, or engagement.
Types of messages. Messages may include scheduling confirmations, reminders, notifications from automated assistants operated on your behalf or on behalf of an engaged client, and related administrative communications.
Frequency. Message frequency varies based on activity. Message and data rates may apply.
Opt-out and help. You may opt out at any time by replying STOP to any message you receive. Reply HELP for assistance. After opting out, you will no longer receive messages from the program; we may send a final confirmation that you have been unsubscribed.
No sharing of mobile data. No mobile information, including phone numbers and SMS opt-in or consent data, will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent will not be shared with any third parties.
Carriers and service providers. SMS messages are delivered through Twilio and U.S. mobile carriers acting as our service providers. Carriers are not liable for delayed or undelivered messages.
Cookies and analytics
This website may use a minimal set of cookies or similar technologies for essential site functionality and, where enabled, basic anonymous analytics. You may disable cookies through your browser settings; some features may not function as intended if you do.
Sharing of information
We do not share personal information with third parties except: (i) with service providers acting on our behalf under appropriate confidentiality obligations; (ii) when required by law, regulation, legal process, or governmental request; or (iii) to protect our rights, property, or safety, or that of others.
Data retention and security
We retain information only as long as necessary for the purposes described in this policy or as required by law. We maintain reasonable administrative, technical, and physical safeguards to protect information, but no method of transmission or storage is fully secure.
Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise any such rights, contact us at the email address below.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above indicates the most recent revision. Continued use of the site after changes are posted constitutes acceptance of the revised policy.
Contact
Questions about this Privacy Policy may be sent to josh@itano.co.